Privacy Policy

Effective September 14, 2026

1. What we collect

When you use AEO Score, we process: a brand name, a domain, and sample customer search queries that you submit; standard technical data (IP address, browser type, pages visited) collected automatically via Google Analytics; and payment confirmation data from Stripe (we receive confirmation that a payment succeeded, never your full card number).

2. How we use it

We use the data you submit to generate an assessment of how often and how favorably AI search tools mention your brand for those queries, and, once you pay, a detailed report with suggested fixes, and to operate, secure, and improve the Service. Submitted brand and query data is processed to generate your audit and is not shared with anyone other than the AI processor named below.

3. Third parties we share data with

• Anthropic (api.anthropic.com) — processes the content you submit to generate the AI output described above.
• Stripe — processes payments; handles your card details directly, which never touch our servers.
• Google Analytics — collects anonymized usage statistics about how the site is used.

We do not sell your personal data to third parties.

4. Data retention

Reports are stored on our servers, keyed by a random, unguessable identifier, so we can show you your result and let you retrieve it later. We retain this data only as long as needed to operate the Service and respond to support requests; you can request deletion at any time (see Contact below).

5. Cookies

The Service uses Google Analytics, which may set cookies to distinguish visitors. No advertising or cross-site tracking cookies are used.

6. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to its processing. To exercise any of these rights, contact us using the details below.

7. Children

The Service is not directed at children under 18 and we do not knowingly collect data from them.

8. Contact

Questions about this Privacy Policy, or requests to access or delete your data, can be sent to o.guzey@crtable.com.